Question 1

What is CivicLens?

Accepted Answer

CivicLens is a civic reporting platform that empowers citizens to report local infrastructure issues like potholes, waste, and lighting problems. It uses a trust-weighted voting system to verify reports and hold officials accountable.

Question 2

How does the CivicLens trust engine work?

Accepted Answer

The CivicLens trust engine assigns a trust score to every user based on their history of accurate reporting and voting. Higher trust scores give more weight to a user's votes in the issue lifecycle.

Question 3

How do I report a civic issue in India?

Accepted Answer

To report a civic issue on CivicLens, simply log in, select your city, upload a photo of the issue (potholes, waste, etc.), and provide a description. The community will then verify the report through the five-stage lifecycle.

Question 4

What are the 5 stages of an issue lifecycle in CivicLens?

Accepted Answer

The five stages are: Reported (Initial submission), Verification Needed (Community verification), Active (Confirmed issue), Action Seen (Work started), and Resolved (Fixed and verified).

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